The study gives an overview of the banking service and insurance service in VietnamBANKING SERVICE:– Bank awareness, Banks currently using, Sevice awareness, Type of transaction– Influence factors when choosing a bank– Reasons for dissatisfied with the bank– Bank type preferred to deal with the most– Bank cards– Bank debit card brand current used– Bank purpose of using card– Bank where to use card (Domestic)INSURANCE SERVICES:– Insurance company – awareness– Insurance company current use– Insurance type– Information source to aware Insurance type– Nuber of people have Insurance in household